Frequently Asked Questions

Click here for general FAQ's
Click here for find a professional consultant FAQ's
Click here for retail & trade registry FAQ's


Buying and Selling Plants

Why should I list the plant on the website rather than dump it?
PLANT ID enncourages home gardeners and professional landscapers to re-use, recycle and re-assess the "dumping" of old unwanted plants.
Why not make money out of unwanted plants rather than dump them!
Its a great way to trade a plant.
If you have a tree in your garden that is not wanted any more due to a proposed house extension or garden renovation, it is possible that the plant is many years old, possible over 70 years. To buy a similar sized plant would cost many $1000. This could be money for you.
Additionally cutting down and dumping this tree only results in landfill problems issues for local councils. Imagine the costs invovled to have a tree cut down and dumped at the local green recycle station.
Smaller garden plants are often dumped over the fence. This has caused serious environmental problems with most councils now listing common garden plants as weeds and pests. PLANT ID encourages gardeners to work with your local council to control and stop the spread of pest weeds.
What does it cost?
If you want to give away plants then you can list them for free.
If you want to make money by selling the plant to commercial landscapers, nurseries and home garners, then you need to pay a small fee of $11.00 (GST incl.)
The fee is non-refundable once it is processed and activated online.
No other costs are incurred.
Once the plant sells, please contact us so that we can remove it from the list.
If you are a commercial seller, refer to the FAQ a few questions after this one.
I have multiple plants to list, how much?
Different plant names will require different application forms and therefore different fees.
Eg. If you want to sell 10 Hibiscus for $20 each, that would be one submission form for only $11.00 (GST Incl).
However if you wanted to sell 3 Hibiscus (@$20 each), 6 Gardenias (@ $12.50 each) and 1 large Golden Cane palm (@$200), that would require three (3) submission forms and total cost of $33.00 (GST incl)
All fees are non-refundable once processed and activated online.
How long will the plant be listed for sale?
Listing will last for as long as it takes to sell the plant, or 6 months whichever comes first. However it is important that the seller recontact PLANT ID for the listing to be removed off the database. If the plant/product is still desired to be listed on the website then the owner needs to contact PLANT ID and request it to be extended.
How can I find out the Botanical name of the plant?
There are many ways to find this out.
1. Take a sample of the plant (and a photo) to your local nursery and ask the staff what the plant is. Make sure you write down the botanical name and common names.
2. Consult a professional Horticulturist, such as members of the Australian Institute of Horticulture (AIH). (Click here to find a Horticulturist).
3. Refer to gardening books.
How much should I ask for my plant?
This can vary depending on the type and size of the plant. Check out what other people are asking for their plants to give you an idea.
Some plants are worth a few dollars, others are worth thousands.
However, if you ask too much (ie similar price to a retail nursery), it is unlikely that you will sell it.
Remember, if you want to get rid of trees, palms or plants quickly sell them cheap or offer them for free.
However some large plants may cost too much for removal and it may be difficult finding a buyer for it.
How long does it take to sell the plant?
There is no set time period a plant, palm or tree will be sold.
Some plants may sell after a day or two (such as collectables eg. Yellow clivia).
Others may take months.
I have found a plant specimen (tree or palm) that I want to buy, what do I do next?
Contact the advertised person (phone or email) listed beside the plant for sale. Agree on a sale price and who covers the costs for the removal, collection and cleaning of the site.
Contact a tree transplant company or Arborist to advise and quote on the removal and transplanting. They have the expertise and equipment (and insurance) to ensure a successful transplant.
It would be wise to prepare the site to where the plant specimen is to be placed. Ask your consultant for advice on site preparation.
I just want to put out a general enquiry to find a plant, how can that be done?
Submit your plant in the “Searching for” forum. This is currently a free service.
Plant collectors who are after rare and hard to find plants will be sourced through this venue.
A forum is a place where you leave a comment on a ‘billboard’ and wait till someone replies. You will need to check the forum occasionally to see if someone responds to your enquiry.
What do I have to know about Fire Ants?
If you are selling a plant from a known Fire Ant zone, you will need to obtain a ticket from the Qld Dept. of Primary Industries (Ph: 13 25 23)
If you buying from a Fire Ant zone, make sure you ask for the ticket.
To find out what areas are included in the Fire Ant zone click here.
What do I have to know about Quarantine?
Each state of Australia has guidelines as to what you are permitted to move from state to state. To make it easier for yourself, it is sometimes best to only buy local plants.
However, if you source a plant from another state, contact your local Department of Primary Industries or Agriculture, or the Australian Quarantine Inspection Service (AQIS) office for advice. Click here for links to related websites
Can I remove and sell any of my trees and plants?
Although you may have bought the property and house, there may be local laws that restrict you from cutting down or removing certain trees or vegetation in your district.
Brisbane has the Natural Assets Law (Vegetation Protection Order) which necessitates a permit to be sourced before a tree is cut or removed.
Sydney and most other city centres also have similar regulations.
Before removing any trees or large plant communities, contact your local council and ask for advice and approval.
Who can buy and sell plants using this website?
Anyone can sell plants on this site... home gardeners, garden centres, nurseries and even landscapers.
The main client group who will sell plants on this site are home gardeners, hobby plant propagators, home landscape makeovers, professional landscapers and retail garden centres.
For details on how retail nurseries can sell plants on this site ... contact us for more details.
Wholesale nurseries are recommended to sell plants through the LINKS section of the website (Trade Registry).
Buyers are primarily home gardeners, collectors, nursery-people and landscapers.
The website is a little like a trading magazine - but this website is the best place to trade a plant.
I am a commercial plant seller (ie a retail nursery), can I sell plants?
Yes you can sell plants on PLANT ID website.
A special Commercial Rate has been developed for selling a large range of plants.
Special rates have been developed when selling retail of 10, 20, 50 or 100 different plant types. Please contact us for Commercial Rates


Find a Professional / Consultant

Why should I contact a Professional?
Professionals are trained and experienced in their fields. It is in their interest to ensure you obtain the best advice and service.
All professionals in the industry are expected to have qualifications.
PLANT ID is aiming to protect consumers by encouraging the use of insured professionals whom belong to ethical associations.
PLANT ID is the ideal place to:-
* Find a Horticulturist
* Find a Landscaper
* Find a Landscape Designer
* Find a Gardener
* Find an Arborist
* Find a Tree Removalist.
What happens if the professional I use does not perform as expected?
If they are a member of an association or institute, you need to bring this issue up with the respective industry body. To contact the various associations directly, get their contact details from the links page.
Why should I look for consultants who belong to professional associations?
To be a member of many associations, the individual must hold a suitable qualification and must be ‘sponsored’ by other members before they are granted entry. Members generally must abide by a Code of Ethics and set of Principles. By using consultants who belong to professional associations you are protecting yourself.
Does PLANT ID validate membership of various associations?
To protect consumers, PLANT ID will carry out random verification on listings with the appropriate Association or Institute.
Companies or individuals who make false claims of association memberships will be removed off the relevant professional list. However, it is still the responsibility of users of this website to validate professional level and memberships for themselves. Where a fee has been paid, this fee will be forfeited to cover administration costs.
How is the listing processed?
Once your submission is made to PLANT ID, details are immediately uploaded onto the internet.
Premium Listings may take longer. Administration will validate your details over the following days in order for the listing to be 'activated'.
FREE listings are activated for ONE YEAR only. If you request a Premium Listing, a fee is payable each year.
Fees will be processed using a secure website.
Listings are based on a calander year and are to be renewed each year in January.
Can I apply for more than one category?
Yes you may make a submission for listing for more than one category.
For each category listing the FREE, unless a PREMIUM LISTING is ordered for each repective category.
Free Listings will be removed from the on-line database one year after activation. Premium Listings... please refer to next FAQ.
Fees - What are the options and fees?
There are two (2) levels of listings.
Basic listing is free - offers space for Name, Suburb and Contact Phone.
AFTER one year, these free listings are deleted and it is up to the business to re-enter all data.
Premium Listing is $55 (GST Incl). The annual rate will then be $55.00 per year - provides above features plus full address, active email, automated emails from clients, hyperlinked website, extra space for company description plus logo image uploading. Premium Listings are placed at the beginning of all searches... these are the first Consultants that people see. Premium Listing companies can also update their own records at any time at no cost with the use of a password.
Fees are payable according to calander year... no pro-rata fee structure is available. This means if you apply in November, you will need to renew your Premium Listing in January.
If I have a Free Listing, can I update my details?
Details will only be updated at a charge of $25.00.
For this reason it is best to make a Premium Listing as it allows you to upgrade details at any time and to monitor your exposure on PLANT ID.
Remember, Free listings are deleted each year. It is up to the business to re-enter the data.
Premium Listings will be contacted regarding renewal of their listing.
Plant ID e-Notes - what are they?
e-Notes are a specialised professional service to horticultural businesses with its own unique fee structure. Services include e-Notes that can be used by the businesses to be 're-branded' as their own. They can be uploaded directly onto businesses websites or used in their newsletters. For more details, go to the CONTACT page.


Retail & Trade Registry

What is the purpose of Retail and Trade Registry?
The Retail Registry allows public to search for products and retail stores.
The Trade Registry allows horticultural trades people, paraprofessionals and nurseries to source products and services from related suppliers.
What does it cost to list in the Registry?
There are two (2) levels of listings.
Basic listing is free - offers space for Name, Suburb and Contact Phone.
Free listings are DELETED after one year. It is up to the business to re-enter all data.
Premium Listing is $55.00 (GST incl.) per year.
Premium Listing provides above features plus active email, automated emails from clients, hyperlinked website, extra space for company description plus logo image uploading. Premium Listing companies can update their contact details at any time at no cost.
Premium Listing companies are placed on top of all searches ... this maximises your exposure.
How many times can I add my business to the Registry?
Each company is only permitted to list themselves once in each Registry.
Fees will be according to the Free listing or Premium listing rates as indicated.
What happens if I submit two listings for the same Registry?
PLANT ID monitors the website.
Duplications are periodically removed automatically.
How long does a submitted listing take to become activated?
Free listings will generally appear immediately, or within 7 working days.
Paid listings, ie Premium listing, will require fees to be processed before listing is activated. This may take anywhere between 7 days to 14 days.
Annual Listing fee?
Fees for the Premium Listing are due in the first weeks of January.
All listed businesses will be contacted to remind them to verify listing content, plus to renew fees (if applicable).
If I have a Free Listing, can I update my records?
A Free Listing will only be updated if a fee of $25.00 is paid.
For this reason it is best to use the Premium Listing as this will allow you to upgrade your records at any time, plus monitor your exposure on PLANT ID.
Remember, Free Listings are deleted after a year. Businesses are responsible for the re-entry of data.
What are Plant ID e-Notes?
e-Notes are a specialised professional service to horticultural businesses with its own unique fee structure. Services include e-Notes that can be used by the businesses to be 're-branded' as their own. They can be uploaded directly onto businesses' websites or used in their newsletters. For more details, go to the CONTACT page.


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